Contact Us
All our available stock is shown on this website. If it's not here, we don't have it!
Our Site Documents (the links are on the left of every page of this website) contain answers to many questions that our customers ask, but if you have any other queries, or any questions about the products, please feel free to email at any time, or call us during our office hours which are shown below.
Although we are always happy to answer any questions about the products over the phone, we cannot accept credit/debit card orders by phone, these must be processed through the shopping cart. For Knitware program support, please see below.
Office Hours:
Monday to Thursday, 2pm to 8pm
We are also closed throughout all UK bank holidays
Please note: We are semi-retired and the telephone answering machine may occasionally be switched on during the above office hours.
Knitware Program Support
For registered users ONLY, i.e. you have been issued a serial number for one or more of the Knitware programs:
Please see our Knitware Support page. Support is by email only, we cannot provide support by phone.
Sales, general enquiries, and everything else:
When querying an order, please always quote an order number so that we can locate your details. Order numbers are 16 digits long, similar to this example, and in the same format: 110507-181417-4199. You can find your order number by logging into your account on this website and viewing your Order History.
Office Hours:
Monday to Thursday, 2pm to 8pm
We are also closed throughout all UK bank holidays
Email: sales@jigsawknits.co.uk
We will reply during our office hours, please see above
Phone: 0843 289 6654 - Office hours only, please see above.
** Please note: We are semi-retired and the telephone answering machine may occasionally be switched on during our office hours.
Calls to this number will cost 5p per minute from a BT landline, charges may vary from other network providers.
Our eBay ID: jigsawknits
Contact Address:
(For returns and general correspondence only please, all orders must be placed through the shopping cart)
Last updated 07 Feb 2013