Jigsawknits Download Centre

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Terms and Conditions

We fully comply with the United Kingdom Distance Selling Regulations, however due to the nature of the products sold on this website i.e. downloadable products, we are unable to refund any payments after files have been downloaded. If you are having problems with your download, the first thing to do is check our FAQ page.

All customers are required to:

* Check their account on this website no later than 72 hours (3 days) after their order to access the link to download the file. Failure to check your account within the specified time will mean that the file will no longer be available to download.

* Copy any downloads to CD and store in a safe place in case they are needed again in the future, for example in the case of a computer crash or purchasing a new computer.